This means that the URL in question was not successfully audited, and had a crawl status of either Not Found, Error, Forbidden or Timeout.
Broken URLs are unwelcome, as they result in a poor user experience - since the user is unable to access the page content - and can also have a negative SEO impact, depending on the type and scale of the issue.
Broken URLs often also give rise to broken links - where other internal URLs contain ongoing links that point at the broken URL - and this is typically a situation that requires a resolution.
This Hint will trigger for any internal URL which does not return a 2XX or 3XX HTTP status.
Consider a URL https://example.com/page1
The Hint will trigger for this URL if it had any of the following:
Depending on the type(s) of broken URLs you are dealing with, you'd need to handle each one differently.
The types of broken URLs are:
Broken links are most commonly associated with URLs that are 'Not Found', and they mean that there are broken URLs which have incoming links from other pages on the website. In other words, the broken pages are part of the crawlable website architecture.
Broken links are bad for both SEO and user experience, and in order to fix them you need to identify all the pages that link to broken URLs, and update or remove the href attributes that reference any broken URLs.
You can find this data in one of two ways in Sitebulb - either looking at each page one by one, or by looking at all the pages in a bulk export.
Each page one by one
From the URL List, click the blue button URL Details to open up the overlay.
From here, navigate to the tab Incoming Links.
This will show you all the URLs that link to the broken one, along with the anchor text so you can easily find them. In this case, both links are on the same page. Also, in this instance, the content has been replaced with new content on a different URL. So to fix this, I would need to go to the 'Setting up your first project' page in our CMS, find the two links, and update the href attributes to point to the new page.
All pages in bulk export
From the URL List, click the green button Export Hint Details to generate the Hint export.
Once this has generated, you can open it directly in Excel, and you will be presented with the data for each broken URL, one per row. Scrolling right will show you other data, until you get to the 'Example Links', which tell you the pages that link back to the broken URL. The export will show 5 example links, which is typically enough to find and fix all links.
Instances where 5 example links are NOT enough tend to be when the broken link exists in navigation (e.g. broken link in footer) - in which case, fixing the navigation template will allow you to fix all instances of that broken link in one go.
Sitebulb will also help you identify these, look out for these 2 columns:
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